Carpet should never, ever be overwetted!
Overwetting, where water goes through the backing and into the pad can cause a host of other issues like; separation of the backing from the fibers (delamination), separation of seams, shrinkage, discoloration, compromising the carpet pad and odor! Your carpets should never, ever, take more than 12 hours to dry in a controlled environment. If you find that the carpet is taking 1, 2 and even 3 days to dry, then your carpet and pad has been soaked!
Carpet pad is not manufactured to handle getting thoroughly wet. Overwetting the carpet pad makes it very difficult for the carpet and pad to adequately dry quickly. When carpet dries, it dries from the bottom up, not top down. So, if your carpet pad is wet, this will extend the dry time up to 3 days in some instances. You DO NOT want to put you and your home’s indoor environment in this position.
We guarantee that we do not push water through the backing and into the pad and can clean any area rug or runner in your home and not get the floor wet. We have complete control of the water!
Don’t void your carpet warranty!
Can a carpet cleaning company void your carpet warranty? Yes!
The carpet mills are putting the onus on the consumer to keep their carpet warranty in tact. The major carpet mills (Shaw, Mohawk, etc.) are requiring that the consumer have their carpet professionally cleaned within the first 12 to 18 months of installation by a professional cleaning company. The cleaning company needs to have CRI certified hot water extraction equipment and use IICRC certified cleaning technicians. The warranty also states you, the consumer, have to keep records of the cleaning performed.
We offer all of our customers our certifications; CRI certified cleaning equipment and cleaning solutions and IICRC certified technicians and certified cleaning firm. We have the certifications, expertise and knowledge to ensure that you will not void your warranty!
Watch out for bait and switch advertising!
Price does matter. The lowest price is not always the best price. While no one wants to be overcharged, extremely low prices (i.e. $9.99 a room) should also set off warning signals. Companies that advertise very low prices may be practicing what is called “bait” advertising. Once the workers arrive in your home, they quickly suggest a more expensive treatment for the cleaning. Also, read the fine print in their ad. Ask exactly what is included in the price.
Rest assured, our pricing is all-inclusive meaning no additional charges for pre-treating the area and charging more for higher traffic areas. The only time it may be more than what you were quoted is if you add on an additional room, area or piece of upholstery, etc. that was not included in the bid, or, if there where urine issues in the carpet not previously discussed.
They say they are green or environmentally friendly but how do I know?
Just because a cleaning company buys a bottle of “green” cleaning solution does not mean they are eco friendly or green. Questions to consider are; What chemical(s) are they putting in their water and will they provide the MSDS (Material Safety Data Sheet) for the chemical or cleaning solution? How do they dispose of their wastewater after the cleaning is done? Do they hold the certifications that the carpet mills require to keep your carpet warranty in tact? If they are using a dry cleaning method what is the chemical composition of the solvent or agent they are using? Are they using optical brighteners on your carpet? If so, please understand that most optical brighteners are made of up of hazardous chemicals (benzene) and will also void your warranty.
We believe in Green Chemistry cleaning. Green Chemistry, also called sustainable chemistry, is a chemical philosophy encouraging the design of products and processes that eliminates the use of hazardous substances. Green Chemistry seeks to prevent pollution at its source. In our case, the water used to clean your carpet and fibers.
Green or environmentally friendly cleaning should not cost more than regular cleaning!
Don’t be fooled by different price points when it comes to eco friendly or green cleaning. Cleaning green should not cost you more “green”! A reputable company will not up charge for this cleaning method.
We do not practice any other cleaning method than the ChemFree® way!
Can I request the MSDS (material safety data sheet) on any cleaning solutions or chemicals that are being used to clean my home?
Cleaning company’s are required by law to provide you MSDS sheets on the cleaning chemicals and solutions being used in your home and in the water they are using if you request them. If they are unwilling or unable to provide you this information, we highly recommend not using them.
We have nothing to hide! Simply request MSDS sheets before, during or after the cleaning and we will email them to you. No problem!